Single-file lines that snake around–like at airports or banks–haven’t always been the way people queued up. According to “Mr. Next,” Ian Parker’s fun 2003 “Talk” piece in the New Yorker, the practice only began in America in the 1980s. It seems so simple and obvious, but someone had to come up with it. An except:
“The history of American queuing has a simple outline. First there were hordes with sticks, then there were lines, and then, in the early nineteen-eighties, thanks in part to visionary thinking at the Columbus, Ohio, headquarters of Wendy’s (and initiatives at American Airlines and Chemical Bank, among others), customers began to be asked to form lines that the trade usually describes as ‘serpentine’: they snaked back on themselves, and the person at the head of the snake stepped up to the next available cashier or teller. This system was plainly fairer: no one who arrived after you would be served before you. It removed most fear and doubt from the queue calculus, leaving only impatience and anger; and in almost every place where it could be adopted it was.”
"A mathematician, a former peacenik, and an enemy of exclusive government control of encryption systems."
Whitfield Diffie created a tool to help him explain a product, but it was the tool itself that was the great product. To understand how Diffie never made a cent from his creation of the game-changing invention of PowerPoint, read this 2001 article by the excellent New Yorker writer Ian Parker. An excerpt:
“In 1980, though, it was clear that a future of widespread personal computers—and laser printers and screens that showed the very thing you were about to print—was tantalizingly close. In the Mountain View, California, laboratory of Bell-Northern Research, computer-research scientists had set up a great mainframe computer, a graphics workstation, a phototypesetter, and the earliest Canon laser printer, which was the size of a bathtub and took six men to carry into the building—together, a cumbersome approximation of what would later fit on a coffee table and cost a thousand dollars. With much trial and error, and jogging from one room to another, you could use this collection of machines as a kind of word processor.
Whitfield Diffie had access to this equipment. A mathematician, a former peacenik, and an enemy of exclusive government control of encryption systems, Diffie had secured a place for himself in computing legend in 1976, when he and a colleague, Martin Hellman, announced the discovery of a new method of protecting secrets electronically—public-key cryptography. At Bell-Northern, Diffie was researching the security of telephone systems. In 1981, preparing to give a presentation with 35-mm. slides, he wrote a little program, tinkering with some graphics software designed by a B.N.R. colleague, that allowed you to draw a black frame on a piece of paper. Diffie expanded it so that the page could show a number of frames, and text inside each frame, with space for commentary around them. In other words, he produced a storyboard—a slide show on paper—that could be sent to the designers who made up the slides, and that would also serve as a script for his lecture. (At this stage, he wasn’t photocopying what he had produced to make overhead transparencies, although scientists in other facilities were doing that.) With a few days’ effort, Diffie had pointed the way to PowerPoint.” (Thanks Longform.)
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More about Whitfield Diffie fromSteven Levy: “Mary Fischer loathed Whitfield Diffie on sight. He was a type she knew all too well, an MIT brainiac whose arrogance was a smoke screen for a massive personality disorder. The year of the meeting was 1969; the location a hardware store near Central Square in Cambridge, Massachusetts. Over his shoulder he carried a length of wire apparently destined for service as caging material for some sort of pet. This was a typical purchase for Diffie, whose exotic animal collection included a nine-foot python, a skunk, and a rare genetta genetta, a furry mongooselike creature whose gland secretions commonly evoked severe allergic reactions in people. It lived on a diet of live rats and at unpredictable moments would nip startled human admirers with needlelike fangs.”
In the article, Brian MacKinnon hinted that he would get plastic surgery and try to enter medical school under a new identity.
In 1997 Granta published its “Ambition” issue. It contains a really great piece called “I Was Brandon Lee,” written by journalist Ian Parker, who is now a staff writer for the New Yorker. The story profiles a brazen impostor named Brian MacKinnon, a Scottish man who in 1995 went back and attended his old high school again when he was 32, pretending to be “Brandon Lee,” a Canadian teen who excelled academically, enjoyed extracurriculars and dreamed of being a doctor when he “grew up.”
One of the most interesting things about the case is that administrators, teachers and fellow students convinced themselves that the oldish-looking MacKinnon was 17, even though the truth stared them in the face. An excerpt:
“Gwyneth Lightbody was surprised, but hoped she did not show her surprise. ‘I said, ‘Well–in you come.” She told me that ‘He did not look like your typical teenager. I assumed he was an adult, but when you’re presented with facts…I mean, in teaching, you see all sorts of strange sights. It could be he had some illness that made him age rapidly–or something.’
On the first day she met some fellow teachers mid-morning. ‘We were all saying, ‘Have you got a pupil that looks old?’ We all thought he was an adult. But we assumed everything had been done, and he was just a bit of an oddity.’ Pupils were doing the same, trying to make Brandon fit his own story–by reminding themselves, for example, of the wide range in teenage body types. ‘I had a boyfriend who was over six feet then,’ one student said to me; another said: ‘I could think of boys with beards and hairy chests. If someone says they’re seventeen, you’re not going to turn round and say no, no you’re not.’ By lunch it seems MacKinnon had been accepted as an old-looking, odd-looking teenager–an alien from Canada–rather than an adult who looked his age.”
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