Through the prism of structural changes at TaskRabbit, Sam Biddle of Valleywag looks at (perhaps) the future of labor, in which the wishes of workers disappear into algorithms, and we’re all lackeys, everyone Walmarted. You know how you love cheap service? That’s your job now. The opening:
“The employment of the future is here, and it’s terrific for everyone except the people doing the work. TaskRabbit, which lets you outsource the things you don’t want to do to people who need money, is at the forefront of this chore revolution, and it’s already making some lives harder.
In 1994, professors Stanley Aronowitz and William DiFazio published a book titled The Jobless Future, surveying sea changes in the way people work. It didn’t look good: ‘Today, the regime of world economic life consists in scratching every itch of everyday life with sci-tech,’ they wrote. A big heap of trivial problems were being solved by a bigger heap of trivial jobs, marked by a trend ‘toward more low-paid, temporary, benefit-free blue and white collar jobs and fewer decent permanent factory and office jobs.’
Twenty years later, we’ve nearly perfected this ephemeral gig machine with TaskRabbit, a software engine that does for labor what Snapchat’s done for memories.”