Tesla has quickly built the kind of brand loyalty that even out-grades Apple at the height of Steve Jobs’ second go around as guru-in-chief. Why? An explanation of the emotional pull of Elon Musk’s EVs, from Tamara Rutter at USA Today:
“Another way that psychologists explain brand loyalty is through emotional connection. All of the most recognizable brands today have one thing in common: They make an emotional connection with consumers. One of the easiest ways for a brand to do this is by standing for something. In fact, a study by marketing research firm CEB found that rather than being loyal to a company per se, people are loyal to what that company represents.
Tesla wins major points in this regard because it is passionately dedicated to promoting mass adoption of electric vehicles in hopes of one day solving our planet’s energy problem. People feel good about driving a Tesla because they no longer need to buy gas, and as a bonus, they’re helping the planet in the process.
Many Tesla drivers have launched meet-ups or social gatherings for fellow owners and enthusiasts to connect with one another. There are also dozens of meet-up groups around the world for electric-car enthusiasts in general. The important takeaway here is that creating sustainable energy solutions is an increasingly important cause today, one to which millions of people are committed.”