The Aloft Hotel in Cupertino currently employs a single robot butler to deliver sundries to its many guests, but soon there’ll be an army of such dumb smart waiters in all lodgings. As the poet of despair once sang: “The bell hop’s tears keep flowing / The desk clerk’s dressed in black.” From Matt McFarland in the Washington Post:
“The situation usually plays out like this. You’re unpacking in a hotel room and realize you forgot something. Rather than trek to whatever store might be near, you call the front desk and ask for a razor, toothpaste or whatever you need. The hotel then sends someone up with the delivery.
Except for the Aloft Hotel in Cupertino, Calif, which will begin using an R2D2-esque robot for such trips. Fittingly, Aloft’s parent company, Starwood Hotels, tests the latest technology at the Silicon Valley hotel. Guests can enter their rooms with a smartphone app and bypass the traditional check-in process at the front desk.
For now, only one robot will shuttle around the hotel’s hallways in a pilot program, but Brian McGuinness, global brand leader at Starwood’s Speciality Select Brands, expects multiple robots in the halls of all of Aloft’s locations by early 2016.
The robot, which Aloft is calling the Botlr, is capable of safely riding elevators and navigating winding hallways. Botlr uses a camera and sonar to map out the hotel so it isn’t smashing into walls or falling down unanticipated steps. An elevator was retrofitted to communicate wirelessly with Botlr. The elevator car alerts Botlr that it’s in the lobby and safe to board. Botlr then boards, and passes on what floor it wants to travel to.”