“Self-Service Ordering Kiosks Will Be Made Available Across Its 6,000-Plus Restaurants”

HamburgerMachine

If the only options many workers have are to either accept a less-than-living wage or be replaced by machines, we’re in trouble. Fast-food places use to offer starter jobs, but there’s no place for many burger-and-fries folks to advance to, so these are careers now, for lack of a better word. A $15 minimum wage is necessary yet may drive corporations to automate food ordering and even preparation. At the very least, some of the jobs will vanish. 

From Jed Graham at Investor’s Business Daily:

Wendy’s said that self-service ordering kiosks will be made available across its 6,000-plus restaurants in the second half of the year as minimum wage hikes and a tight labor market push up wages.

It will be up to franchisees whether to deploy the labor-saving technology, but Wendy’s President Todd Penegor did note that some franchise locations have been raising prices to offset wage hikes.

McDonald’s has been testing self-service kiosks. But Wendy’s, which has been vocal about embracing labor-saving technology, is launching the biggest potential expansion. …

In addition to self-order kiosks, the company is also getting ready to move beyond the testing phase with labor-saving mobile ordering and mobile payment available systemwide by the end of the year. Yum Brands and McDonald’s already have mobile ordering apps.•

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