The main cost of our connected world, after the new rules of privacy, is the way it’s changed human interaction, replacing actualities with avatars, making reality less real. Nothing indicates we won’t continue down this road. Another excerpt follows from the Pew Research report “AI, Robotics, and the Future of Jobs.

How will we interact with each other?

Vytautas Butrimas, the chief adviser to a major government’s ministry, expects technological advances to increase the distance between people: “AI and robotics will change the way we interact with other members of society. The tendency will be toward more social isolation and fewer human-to-human contacts taking place. Just look at what is happening at our airport waiting lounges. People sit next to each other but the interaction is not taking place with the neighbor sitting nearby but with a device communicating to some other device. The world will be more bureaucratic and ‘cold’ in 2025 than it is today.”

On the other hand, a self-employed writer, researcher, and consultant wrote, “I expect there will need to be a ‘human please’ option on most commercial and transport interfaces as there are always unpredictable elements. I also expect that consumers will demand tech-free places like restaurants where they can interact with each other.”

As more daily activities are automated, human interaction may become a luxury

Judith Donath, a fellow at Harvard University’s Berkman Center for Internet & Society, responded, “Even simple technologies have been doing this—most of what was a secretary’s job has been replaced by answering machines and Word. Robots will be able to stock store shelves and check out and bag groceries and other store purchases. They’ll do much of today’s custodial work, delivery services, and transportation. Customer service will be almost entirely done with scripted agents. Software agents will work their way up from the crowd scenes in movies to smaller speaking roles, and eventually to fully automated ‘live’ films. Employment will be mostly very skilled labor—and even those will jobs will be continuously whittled away by increasingly sophisticated machines. Live, human salespeople, nurses, doctors, actors will be symbols of luxury, the silk of human interaction as opposed to the polyester of simulated human contact.”

Andrew Bridges, a partner and Internet law litigator and policy analyst at Fenwick & West LLP, wrote, “’Brain work’ will increasingly become a commodity as computing power enables more artificial intelligence. We already see Google Translate displacing translators, investment advice algorithms displacing investment advisors, automated landing systems replacing airplane piloting skills, and so forth. I expect that the world will become increasingly divided between ‘standard’ service and ‘concierge’ service in many aspects, with standard service left entirely to the machines and concierge service resting more upon human relationships.”•