In an L.A. Weekly article, an anonymous Uber driver reveals the company’s scorched-earth strategy, in which its massive capital temporarily rewards drivers and passengers, putting its competition in the gutter. An excerpt:
“Fast-forward to a month later where I found myself ‘Lyfting’ around L.A. as a driver, relatively impressed with the functionality of the app and the casual rapport I was having with passengers. Most were proud converts (‘Taxis suck! Thank God for ridesharing!’) and I couldn’t blame them. Despite the absurd mustache calling card on my front bumper, it was easy-peasy and the money wasn’t bad. I even made a friend or two.
Then, suddenly, a strange passenger appeared. His destination was only a couple blocks away and he used that distance to ‘refer’ me to UberX, claiming I’d get $500 for joining and driving 20 rides plus zero commission for the first month. I had no dog in this fight and money talks, so I did it.
Passenger X was smart. He made his commission for bringing me to the dark side. He knew how to work the system to his advantage. As it turns out, so did Uber.
Once I joined Uber, there seemed to be no looking back. I scored $500 for joining, $500 or $250 for referring friends to the platform, $40 per hour guarantees on Friday and Saturday nights. My first night I made about $300, mainly due to a 7.5 surge price on a trip from West Hollywood to downtown L.A. which cost the passenger more than $100. Unethical? You betcha. Did I care? Not a bit! I finally had a part-time gig that paid like it was full-time. I could make more in a weekend than some people make all week. Having worked many dismal minimum wage jobs, this was a godsend. But even God knows the devil is in the details.
I started to witness the ruthless machinations of a libertarian monopoly. While evading most taxi regulations and delving into ethically murky waters, Uber was aggressively trying to eliminate the competition, free-market style. It wasn’t exactly subtle: ‘Earn $500 for referring Lyft drivers!’ Hmm. The money was good, but where was it coming from? How long could it last? And at what expense? The answers, respectively, are Google, not long and everyone’s expense.
I’ll elaborate.”