“Automation Was The Only Way Out”

Mail delivered by the United States Postal Service increased every year for 200 years until 2007, when the digital revolution jumpstarted the USPS’s   obsolescence. Technology has doomed the former linchpin of American communications, but technology actually rescued it in the 1960s. An excerpt from an Alexis Madrigal piece in the Atlantic:

“Despite these successes, there have been some hard times for the Postal Service. The biggest crisis USPS faced probably came in the mid-1960s. During that time, which was before Richard Nixon signed a bill that made the service ‘self-funding,’ the Post Office could not get enough funds from Congress to buy the machines they needed to keep up with the post-War explosion in the mail. In October of 1966 the situation came to a head, when, as the museum exhibit put it, ‘a flood of holiday advertisements and election mailings choked the system.’ The Chicago Post Office, the largest in the country, ‘stopped delivering mail for three weeks.’

Automation was the only way out. Zip codes, which were only introduced in 1963, became the lynchpin in the automated postal system. Imagine life without them: a single person can’t sort more than a letter a second, which is at best, 3,600 letters an hour. With the help of machines, postal workers could gain almost an order of magnitude of speed, sorting 30,000 letters an hour.”

••••••••••

“An army of men in wool pants running through the neighborhood handing out pottery catalogs door to door”:

See also:

Tags: