Nicholas Carlson

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Like Steve Jobs during his walkabout between stints as Apple’s visionary, Google’s Larry Page changed for the better in the years he spent in the shadow of Eric Schmidt, the CEO whom investors forced him to hire as “adult supervision.” Although Page still has none of the Apple co-founder’s charisma and communication skills, that social shortcoming might be a blessing some ways, since his vision of a future automated enough to satisfy Italo Balbo might give many pause, and should, despite Page’s good intentions. From Nicholas Carlson’s longform 2014 Business Insider profile of the search-giant leader’s second act:

During a keynote at a Google conference in 2013, Page said that in the long term — “you know, 50 years from now or something” — he hopes Google’s software will be able to “understand what you’re knowledgeable about, what you’re not, and how to organize the world so that the world can solve important problems.”

So, in Page’s vision, if you walk into your house and feel cold, your Google-powered wristwatch will be performing a search to understand that feeling. The search result will be for your Google-powered thermostat to turn up the heat.

Likewise, if you run out of milk and your Google-powered fridge notifies your Google-powered self-driving car to go collect some more from the Google-powered robots at the local grocery warehouse (no doubt paying with your Google wallet), it will all be a function of search.

The key to understanding the diversity of Google’s moonshots is understanding that Page’s vision of “perfect search” only works if all the products you interact with are compatible with one another.

For example, Google’s most advanced search product today, Google Now, is able to do things like alert Android users that they need to leave now if they are going to beat traffic and make a flight on time. But it can only do that because it has access to the Android users’ inboxes, Google Maps, Google Flight Search, Google Calendar, and, of course, the users’ smartphones.

So while it may seem random for Google to get into businesses as diverse as cars, thermostats, robotics, and TV production, there is an overriding objective behind it all: Page is envisioning a world where everything we touch is connected with and understood by an artificially intelligent computer that can discern patterns from our activity and learn to anticipate our needs before we even know we have them. Someday, Page has said several times, this AI will be hooked directly to our brains — perhaps through an implant.

Some of these ideas would scare people if Page were better at talking about them. He is, after all, directing billions of dollars every year toward making them a reality as quickly as possible. He’s said several times that Google should be employing 1 million engineers. With all of Google’s money, that’s actually possible.

The good news for the world is that Page’s goal of developing a pervasively connected AI that understands and provides for our every need is not about taking advantage of us.

He is, at heart, a passionate utopian — one who believes that technology has overwhelmingly made life better for humans and will only continue to do so.•

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Like Pittsburgh, Yahoo needed to downsize. Whether it’s steel or silicon, dotage comes for all, re-scaling required. But the search giant in steep decline doubled down, trying to regain its Web 1.0 glory by hiring Marissa Mayer away from Google in 2012 to be its new CEO. For two years, she’s shuttered profitable properties and hatched haute ones that can’t pay their way, made questionable acquisitions and some terrible hires. The company, separated from its pre-Mayer acquisition of a large chunk of Alibaba, is nearly valueless. While Google wants to be everything, Yahoo still doesn’t know what it wants to be (search? content? mobile?). Mayer hopes for more time to pull a Jobs, but her job security is on the wane. From Nicholas Carlson’s brutally frank New York Time Magazine article about the beleaguered company:

Mayer’s largest management problem, however, related to the start-up culture she had tried to instill. Early on, she banned working from home. This policy affected only 164 employees, but it was initiated months after she constructed an elaborate nursery in her office suite so that her son, Macallister, and his nanny could accompany her to work each day. Mayer also favored a system of quarterly performance reviews, or Q.P.R.s, that required every Yahoo employee, on every team, be ranked from 1 to 5. The system was meant to encourage hard work and weed out underperformers, but it soon produced the exact opposite. Because only so many 4s and 5s could be allotted, talented people no longer wanted to work together; strategic goals were sacrificed, as employees did not want to change projects and leave themselves open to a lower score.

One of the uglier parts of the process was a series of quarterly ‘calibration meetings,’ in which managers would gather with their bosses and review all the employees under their supervision. In practice, the managers would use these meetings to conjure reasons that certain staff members should get negative reviews. Sometimes the reason would be political or superficial. Mayer herself attended calibration meetings where these kinds of arbitrary judgments occurred. The senior executives who reported to Mayer would join her in a meeting at Phish Food and hold up spreadsheets of names and ratings. During the revamping of Yahoo Mail, for instance, Kathy Savitt, the C.M.O., noted that Vivek Sharma was bothering her. ‘He just annoys me,’ she said during the meeting. ‘I don’t want to be around him.’ Sharma’s rating was reduced. Shortly after Yahoo Mail went live, he departed for Disney. (Savitt disputes this account.)

As concerns with Q.P.R.s escalated, employees asked if an entire F.Y.I. could be devoted to anonymous questions on the topic. One November afternoon, Mayer took the stage at URL’s as hundreds of Yahoo employees packed the cafeteria. Mayer explained that she had sifted through the various questions on the internal network, but she wanted to begin instead with something else. Mayer composed herself and began reading from a book, Bobbie Had a Nickel, about a little boy who gets a nickel and considers all the ways he can spend it.

‘Bobbie had a nickel all his very own,’ Mayer read. ‘Should he buy some candy or an ice cream cone?’

Mayer paused to show everyone the illustrations of a little boy in red hair and blue shorts choosing between ice cream and candy. ‘Should he buy a bubble pipe?’ she continued. ‘Or a boat of wood?’ At the end of the book, Bobby decides to spend his nickel on a carousel ride. Mayer would later explain that the book symbolized how much she valued her roving experiences thus far at Yahoo. But few in the room seemed to understand the connection. By the time she closed the book, URL’s had gone completely silent.”

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You can’t blame the CEO of Uber for not trying to fight the advent of driverless cars–he wouldn’t win that war. But like the rest of us, he probably should be a little concerned about the job loss caused by the market disruption. From Nicholas Carlson at Business Insider:

“Uber CEO Travis Kalanick sat for a keynote interview at Code Conference this afternoon in Southern California.

During the interview, Code editor Kara Swisher asked Kalanick what he thinks of self-driving cars.

‘Love it. All day long,’ said Kalanick.

‘The reason Uber could be expensive is you’re paying for the other dude in the car. When there is no other dude in the car, the cost of taking an Uber anywhere is cheaper. Even on a road trip.’

Kalanick said that self-driving cars ordered up through a service like Uber will eventually bring the cost of ridership so far down that car ownership will ‘go away.’

He said self-driving Uber fleets will also be safer and ‘more environmentally friendly.’

Obviously lots of Uber drivers will lose their jobs over time if this vision comes to life. Kalanick is OK with that.”

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