Mark Zuckerberg

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Are you concerned that one person and an ethically dubious one, Mark Zuckerberg, is setting the course for the new connectivity? You should be, because it is concerning. But the modern ways will not be unlearned, even if Zuckerberg himself should fall by the wayside. From “Facebook: Like?” by Robert Lane Greene at Intelligent Life, an essay which analyzes fears about the social networking giant but gives equal attention to the positives it provides:

“So for all the capricious decor and talk of breaking things, Facebook is very well aware that the eyes of the world are on it as an incumbent giant, not an insurgent. Besides ‘Move Fast and Break Things’ there are signs telling employees to ‘Stay Focused and Keep Shipping.’ Visitors are greeted warmly, but also presented with the standard Silicon Valley non-disclosure agreement before they can proceed past security. A billion people connected as never before in history. But Facebook also engenders anxiety on levels from the personal to the political, worries about a world in which private lives are always on display. What is 24-hour social networking doing to our self-expression, our self-image, our sense of decorum? Have we finally landed in the ‘global village’ coined by Marshall McLuhan in the 1960s? What if you don’t like it there? Is there anywhere else to live?

And what is Facebook, anyway? The most obvious point of historical comparison is the social networks that preceded it. First there was Friendster, the flirt-and-forget site of the first half of the 2000s. Then everyone dumped Friendster for MySpace, and MySpace was bought by News Corp for $580m. Its value soared to $12 billion, and the received wisdom was that MySpace would take over the world. Then it didn’t, and News Corp sold it for $35m, because someone else had finally got social networking right. Started by Mark Zuckerberg in 2004, Facebook went from a Harvard dorm room to the rest of teenage America’s bedrooms to hundreds of millions of people all around the world—even parents and grandparents. Along the way, Facebook has fuelled revolutions in the Middle East, and inspired an Oscar-winning movie. Other social networks can only try to build out from the few niches it hasn’t already filled. Facebook is the undisputed champion of the world.

But the real comparison is not with other social networks. To give real credit to its achievement today and its ambitions for the future, it can only be said that Facebook’s true competitor is the rest of the entire internet.” (Thanks Browser.)

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Just as the cash register is being placed in our pockets more and more, we are also increasingly products ourselves, handing over what’s in our hearts and minds in exchange for “free” products. From a Daily Beast piece by Dan Lyons, the erstwhile Fake Steve Jobs, about the true cost of doing business today:

“The truth is, we have no interest in protecting your privacy, and if you still believe that we do, then you are stupider than we thought, and believe me, we already thought you were pretty stupid. Think about it. The only way our business works is if we can track what you do and sell that information to advertisers. Did you honestly not realize that?

You are not our customer. You are the product that we sell. For us to say we’re going to protect you is like the poultry industry promising to create more humane living conditions for chickens. Sure, they say that. But you know they don’t mean it.”

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Maggie gets scanned, quantified:

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Have you noticed that Google searches done from two different locations or on two different computers will return markedly different results? Or that Facebook will feed you what its algortihms have decided you want to the exclusion of all else? Personalization is all the rage, as targeted information can maximize online advertising revenue. But is there a danger in algorithms fragmenting the news we receive based solely on potential profits? Are we getting what we want rather than what we need? Because of the diversity of material online, I’m not so sure this is as huge an issue as it might seem. But Internet advocate Eli Pariser, author of The Filter Bubble, believes it’s a critical flaw in Web 2.0 and took on the issue in his recent TED Talk.

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"He NEVER friended me on Facebook." (Image by Raphaël Labbé.)

The opening scene of The Social Network, David Fincher and Aaron Sorkin’s brilliant takedown of Facebook co-founder Mark Zuckerberg, features a momentous scene in which the aspiring tech titan is dumped by his girlfriend, Erica Albright, which leads him to begin experimenting with interactivty on the Internet. In the scene, Zuckerberg is presented as a prick and Albright as wronged, but the site Albright has started (it would seem to be real) isn’t exactly short on hubris. On the site, she describes herself as “Yes the Erica Albright who was dating Mark Zuckerberg the founder of the Social Networking website Facebook.” She mentions her long-ago beau and Facebook repeatedly. Well, milk it for all you can, Erica.

One interesting aspect of her posts is that she confirms that plenty of what happens in the movie is fiction, created wholecloth by Sorkin for his remarkably airtight script. The narrative arc of a movie has its demands, and fealty to facts has to be sacrificed. But is it ethical to fictionalize aspects of real people’s lives, especially when those people are alive and young and have most of their futures ahead of them? Zuckerberg took great liberties to achieve what he wanted, but Fincher and Sorkin also took some in making what is the best American film of the year. An excerpt from Albright’s blog:

“I went and saw the movie last night. Kind of crazy that someone is actually playing me in a movie! The movie definitely brought back some great memories….it made me miss my college years that’s for sure! (I feel soooo old) lol (: — I guess you could say the movie is ‘based on a true story’ but there are many scenarios that were soooo made up by Hollywood! As far as the two scenes I’m in, the first one is fairly accurate, we did ‘break-up’ over dinner, I do remember him ripping on my school (that wasn’t the first time)…but the second scene of me at dinner with my friends blowing Mark off never happened. (also he NEVER friended me on Facebook) lol! (:”

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"It's really AOL with a different layout." (Image by Raphaël Labbé.)

I suppose I should be losing sleep over Facebook’s questionable practices regarding privacy, but I’m not. What really bothers me about Mark Zuckerberg’s toy is how utterly prosaic a product it is. Zuckerberg hasn’t come up with anything great or original; his chief accomplishments are recognizing a niche in the market and having the brass to not sell the company to a big media conglomerate that would have bungled the whole thing. Facebook isn’t a perfect design like the iPod but a creeping mediocrity with some utility. It’s a global high school yearbook, and its success largely stems from how uninventive it is. John C. Dvorak explains further in his new PCmag.com article, “Why I Don’t Use Facebook.” (Thanks Reddit.) An excerpt:

“Which begs the question as to why anyone would use Facebook when it is essentially AOL done right? The fastest growing group on Facebook are people in their 70′s. Oldsters are flocking to Facebook the way they once did with AOL. Facebook is a simple system for the masses that do not really care about technology and do not want to learn anything new except something easy like Facebook.

Whenever someone tells me to check out something on Facebook, I recall the heyday of AOL with its keywords. ‘Go to the Internet at www.blah.com or AOL keyword: blah. This was a common comment on the nightly news or in magazines. The AOL keyword is replaced by the Facebook page name.

There is no reason for anyone with any chops online to be remotely involved with Facebook, except to peruse it for lost relatives. So, next time you log on, remember it’s really AOL with a different layout.

Welcome to the past.”

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Quentin Fiore, the graphic designer who created the book's amazing look, is now 90.

Facebook wunderkind Mark Zuckerberg being named Time magazine’s Person of the Year made me recall an ominous passage from early in The Medium Is The Massage: An Inventory of Effects, from 1967. Not that I think that things are quite this dire, but Marshall McLuhan was pretty prophetic here. An excerpt:

“How much do you make? Have you ever contemplated suicide? Are you now or have you ever been…? I have here before me…Electrical information devices for universal, tyrannical womb-to-tomb surveillance are causing a very serious dilemma between our claim to privacy and the community’s need to know. The older, traditional ideas of private, isolated thoughts and actions–the patterns of mechanistic technologies–are very seriously threatened by new methods of instantaneous electric information retrieval by the electrically computerized dossier bank–that one big gossip column that is unforgiving, unforgetful and from which there is no redemption, no erasure of early ‘mistakes.’ We have already reached a point where remedial control, born out of knowledge of media and their total effects on all of us, must be exerted. How shall the new environment be programmed now that we have become so involved with each other, now that all of us have become the unwitting work force for social change? What’s that buzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzing?”

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