“The Receptionist Robot That Speaks In English Is A Vicious-Looking Dinosaur”

I posted in January about a fully roboticized Japanese hotel that was in development. The “Henn na” (known as the “Weird Hotel” to the rest of the world) is now opening for business. While the Jurassic Era front-desk clerk will no doubt be an amusing distraction, the lodging is a serious step to disappearing as many people as possible from employment in the hotel industry, to turning human workers into dinosaurs. So far in the U.S., we’ve thus far seen baby steps in that direction. From Yuri Kageyama at the Associated Press:

The receptionist robot that speaks in English is a vicious-looking dinosaur, and the one that speaks Japanese is a female humanoid with blinking lashes. “If you want to check in, push one,” the dinosaur says. The visitor still has to punch a button on the desk, and type in information on a touch panel screen.

Henn na Hotel, as it is called in Japanese, was shown to reporters Wednesday, complete with robot demonstrations, ahead of its opening to the public Friday.

Another feature of the hotel is the use of facial recognition technology, instead of the standard electronic keys, by registering the digital image of the guest’s face during check-in.

The reason? Robots aren’t good at finding keys, if people happen to lose them.

A giant robotic arm, usually seen in manufacturing, is encased in glass quarters in the corner of the lobby. It lifts one of the boxes stacked into the wall and puts it out through a space in the glass, where a guest can place an item in it, to use as a locker.

The arm will put the box back into the wall, until the guest wants it again. The system is called “robot cloak room.”

Why a simple coin locker won’t do isn’t the point.

“I wanted to highlight innovation,” Sawada told reporters. “I also wanted to do something about hotel prices going up.”•

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