“European Washing Machines, Jobs Discovered, Used Less Detergent And Less Water Than Their American Counterparts”

Steve Jobs wasn’t just a perfectionist about every last detail of the products Apple created, but also when making seemingly mundane household purchases. From Malcolm Gladwell’s new consideration of Jobs the creator in the New Yorker:

“It was the choice of a washing machine, however, that proved most vexing. European washing machines, Jobs discovered, used less detergent and less water than their American counterparts, and were easier on the clothes. But they took twice as long to complete a washing cycle. What should the family do? As Jobs explained, ‘We spent some time in our family talking about what’s the trade-off we want to make. We ended up talking a lot about design, but also about the values of our family. Did we care most about getting our wash done in an hour versus an hour and a half? Or did we care most about our clothes feeling really soft and lasting longer? Did we care about using a quarter of the water? We spent about two weeks talking about this every night at the dinner table.'”

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