“When A Brand Goes Away, A Piece Of Americana Goes Away”

I was shopping in a supermarket recently and noticed a mountain of Quisp cereal, an erstwhile dead brand that was originally introduced in 1965. It reminded me of Rob Walker’s excellent 2008 Sunday Times Magazine article about River West Brands, a Chicago outfit that purchases and reivitalizes ghost products, including the sugar-coated flying saucer cereal, hoping to capitalize on nostalgia and brand familiarity. An excerpt from Walker’s article:

“River West’s offices, on the 36th floor of the Chicago Board of Trade Building, are sprinkled with the bric-a-brac of obscure products: a Quisp cereal box, Ipana toothpaste packages, Duz detergent bottles. On a wall of Paul Earle’s office is a framed, five-foot-by-three-foot sheet of uncut ‘Wacky Packages’ stickers — those 1970s trading-card-size brand-parody images that rendered the word Crust in the style of the Crest logo, for example. Earle has a Midwestern everyman quality about him: he’s compact, with a big and friendly let’s-get-along voice and a penchant for deadpan jokes. Only his designer-eyeglass frames deviate from his overall demeanor.

Earle loves brands. They are not mere commercial trademarks to him, but pieces of Americana. He seems not just nostalgic but almost hurt about the fate of the ‘castoff brands’ of the world. ‘If commerce is part of the American fabric, then brands are part of the American fabric,’ he said to me on one occasion. ‘When a brand goes away, a piece of Americana goes away.’

Earle’s professional entanglement with branding began at Saatchi & Saatchi, where he was a cog in a gigantic ad agency working for gigantic clients, like General Mills and Johnson & Johnson. That was in the mid-1990s, and he saw what happened as conglomerates merged: brands that didn’t have the potential for global scale got squeezed to the bottom shelf, or out of existence. He was attracted to the idea of working with ‘noncore’ brands, but when he figured out that big-agency economics made it impractical, he left Saatchi and went to the Kellogg School of Management at Northwestern University, and then took a brand-management job at Kraft.

At Kraft he observed the same mergers-and-consolidation process from a different angle, and he seems to have found it equally frustrating. ‘These are American icons with loyal consumers,’ he says. ‘It’s not their fault a $40 billion company doesn’t like them anymore. Consumers like them.’ He sees reviving brands as ‘a civic mission’ of sorts. ‘If it weren’t my job,’ he said, ‘it would be my hobby.’ He says this in a way that sounds not just plausible but hard to doubt.

Even so, he has set out to make this particular civic mission turn a profit. While he recognizes that a given brand might not be able to survive in the portfolio of a multinational, different sorts of business models might work to sustain it. As surely as the ownership of brands has consolidated through one megamerger after another, the consumer market seems to be moving in the opposite direction, with an individualism-fueled demand for almost unlimited variety.”

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The cereal from Planet Q:

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